StorageCraft Premium Support - 1 Year - Service

  • Part: 1246763
  • Model: G25080USSS011YZZZ
$71.00

Availability

Always Available

  • General Information
    • Manufacturer
    • Arcserve
    • Manufacturer Website Address
    • http://www.storagecraft.com
    • Brand Name
    • StorageCraft
    • Service Name
    • Premium Support
    • Product Type
    • Service

Premium Support

As an add-on feature for perpetual licenses with active Standard Support, Premium Support features after-hours emergency-level support and contact by the technical support team within two hours for any emergency-level support case submitted. Please note that after-hours support is in English only. Premium Support is not available on ShadowProtect® IT Edition or MSP licenses.

  • Service Information
    • Service Main Type
    • Technical
    • Service Sub Type
    • Electronic
    • Service Description
    • 24x7x1 Hour
    • Provided Support
    • Emergency Telephone Support
    • Phone Support
    • New Releases Update
    • Web Support
    • Emergency Email Consulting
    • Web Knowledge Base Access
    • Email Support
    • Service Response Time
    • 1 Hour - Emergency phone consulting
    • Service Duration
    • 1 Year
    • Product Supported
    • Software:
      • Software Title:StorageCraft Granular Recovery for Exchange
      • Installation Type:Locally installed
      • Version: 8.x
      • License Qty: 250 mailboxes
      • Software License - Validation Period: 1 year