Sandra Network Maintenance is for customers who want to have us onboard for support and ensure patch policies and security are in place. Maintenance comes with the following:
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Remote Management Software |
Remote Management |
RMM Software |
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Executive Reporting |
Applications |
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Computer Hardware |
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Computer Software |
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Network Devices |
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Client Portal Access |
Configuration Details |
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Past Invoicing |
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Tickets |
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Backup Monitoring (as applicable) |
File Backup, Saas Backups) | |
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Premium Antivirus Software |
Software Installation & Support | |
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Software Definition and Updates | |
All other Service Tickets are billed at a rate of $150 per hour. After hours and emergency support is billed at $200 per hour.
Onsite visits are billable at 2-hour minimums.
For more information on our Managed Service offerings, please follow this link: https://sandranetwork.com/wp-content/uploads/2023/01/Managed-Services-Pricing.pdf