Ruckus Networks offers flexible and comprehensive support offerings for our wired and wireless products. Customers can select different SLAs for hardware replacement, add-on services like onsite engineer support, testing-as-a-service, Designated Support Engineers and more.Our goal is to match our capabilities to your specific needs.
WatchDog Support is Ruckus' base level support offering.It provides customers with a strong foundation of support capabilities, including: 24x7 Technical Assistance, Access to software updates & major upgrades, more aggressive hardware replacement options and the ability to leverage the Ruckus Diagnostic Dashboard tool.
- General Information
- Manufacturer
- CommScope, Inc
- Manufacturer Website Address
- http://www.commscope.com
- Brand Name
- RUCKUS
- Service Name
- End User WatchDog Premium Support - Extended Service
- Product Type
- Service
- Service Information
- Service Main Type
- Exchange
- Provided Support
- Replacement
- Phone Support
- Web Support
- Web Knowledge Base Access
- New Releases Update
- Service Response Time
- Next Business Day - Replacement
- Service Location
- Carry-in/Service Depot
- Service Duration
- 5 Year
- Product Supported
Broadcom Ruckus R550 (Unleashed)