Around-the-Clock Business Support
Offers around the clock support for busy operations, includes 24x7 technical assistance and case resolution, next business day parts delivery and installation of non-customer replaceable components.
- General Information
- Manufacturer
- Quantum Corporation
- Manufacturer Website Address
- http://www.quantum.com
- Brand Name
- Quantum
- Service Name
- StorageCare NBD Gold Support Plan - Zone 1
- Product Type
- Service
- Service Information
- Service Main Type
- Exchange
- Service Characteristic
- Parts
- Service Description
- 24x7xNext Business Day
- Provided Support
- Phone Support
- Web Knowledge Base Access
- Online Services
- New Releases Update
- Online Training
- Parts Replacement
- Service Response Time
- Next Business Day - Parts Replacement
- Service Duration
- 1 Year
- Product Supported
Quantum ActiveScale X100, System Node, Quantum Onsite Installation of Customer Replaceable Units (CRUs)