- General Information
- Manufacturer
- Quantum Corporation
- Manufacturer Website Address
- http://www.quantum.com
- Brand Name
- Quantum
- Service Name
- Bronze Support Plan - Renewal
- Product Type
- Service
Quantum's Bronze Support Plan is an economical choice for single-site storage environments or non-critical operations. Quantum Bronze customers get free telephone support and next business day on-site service, making it ideal for small or mid-size organizations that want a cost effective, yet responsive support solution.
- Service Information
- Service Main Type
- Maintenance
- Service Sub Type
- Electronic
- Physical
- Service Characteristic
- Parts
- Service Description
- 9x5xNext Business Day
- Service Details
- Quantum QXS-312E/QXS-412E 12-Slot Expansion Chassis; Support Plan, Bronze (5x9xNBD); Renewal, annual, zone 1
Support includes all drives in the chassis regardless of capacity.
- Provided Support
- Phone Support
- Web Knowledge Base Access
- Parts Replacement
- Preventive Maintenance
- Firmware Upgrade
- Software Update
- Email Support
- Concurrent Maintenance
- Service Location
- On-site
- Service Duration
- 1 Year
- Product Supported
- Quantum QXS-312E/QXS-412E 12-Slot Expansion Chassis