Pickup and Return Service with Accidental Damage Protection offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs. Plus, accidental damage protection covers spills, drops, falls and more. This service is limited to one claim.
Benefits
Enjoy door-to-door service: HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product.
Reduce your costs: For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support.
Get high-quality support: HP's expert technicians have the tools and resources to repair your equipment properly.
Protect against accidents: Accidents happen. In the event that peril finds your PC, don't worry - accidental damage protection covers spills, drops, falls and more. Service is limited to one claim.
Features
Remote problem diagnosis and telephone supportPrepaid shipment to HP repair center
3-5 business day offsite repair
Prepaid return shipment
Accidental Damage Protection
- General Information
- Manufacturer
- Hewlett-Packard
- Manufacturer Website Address
- http://www.hp.com
- Brand Name
- HP
- Service Name
- Care Pack
- Product Type
- Warranty
- Service Information
- Service Main Type
- Maintenance
- Service Sub Type
- Physical
- Electronic
- Service Characteristic
- Parts & Labor
- Service Description
- 9x5x7 Business Day
- Provided Support
- Remote Diagnosis
- Accidental Damage Protection
- Phone Support
- Parts Replacement
- Repair
- Pick-up & Return
- Service Response Time
- 7 Business Day - Repair
- Service Location
- Service Depot
- Service Duration
- 3 Year
- Product Supported
- HP Probook 440 Series
- HP ProBook 445/470 Series
- HP ProBook 430/450/455 Series
- HP ProBook 11 Education Edition NB/X360
- HP Pro x360 310/330/350 Series
- HP Pavilion 14 Series