- General Information
- Manufacturer
- Extreme Networks, Inc
- Manufacturer Website Address
- http://www.extremenetworks.com
- Brand Name
- Extreme Networks
- Service Name
- ExtremeWorks Software and Global Technical Assistance Center (GTAC)
- Product Type
- Service
Extreme Networks Software and GTAC Service offering provides technical support and update and/or upgrade support, for Covered Products (as defined herein).
Extreme service offerings further grant Customers telephone and web access to Extreme Networks Global Technical Assistance Center ("GTAC") 24 hours a day, 365 days a year (24x7) to report problems, ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software.
- Service Information
- Service Main Type
- Technical
- Service Sub Type
- Electronic
- Service Description
- 24x7
- Provided Support
- Phone Support
- Web Support
- Email Support
- Web Knowledge Base Access
- New Releases Update
- Escalation Management
- Software Update
- Software Upgrade
- Service Duration
- 1 Year
- Product Supported
- Avaya AL3500A05-E6 Switch