Managed Services (Basic) Includes the following:
All items in Managed Services Maintenance Package, and Basic Help Desk.
Remote
Management Software |
Remote Management |
RMM Software |
Executive Reporting |
Applications | |
Computer Hardware | ||
Computer Software | ||
Network Devices | ||
Client Portal Access |
Configuration Details | |
Past Invoicing | ||
Tickets | ||
Backup Monitoring (as
applicable) |
File Backup, Saas
Backups) | |
Premium Antivirus Software |
Software Installation
& Support | |
Software Definition and
Updates | ||
User Support |
New User Creation | |
Password Resets | ||
Employee Onboarding and Offboarding | ||
User Rights | ||
Mailbox (email) creation | ||
Distribution List Creation | ||
Printer Support | Connectivity | |
For more information on our Managed Service offerings, please follow this link: https://sandranetwork.com/wp-content/uploads/2023/01/Managed-Services-Pricing.pdf